Booking a massage should be as simple as possible. On the Senfy Touch website, every treatment can be booked directly from its page. Here is how booking works, what happens at the payment stage, and what to do if online payment is not yet available.
How do you choose which treatment to book?
Head to the Treatments page. Each published massage is presented with a short description. Clicking on it takes you to its detailed page: full description, duration, price including tax, and frequently asked questions.
If you're torn between several massages, you can contact Senfy Touch via WhatsApp at any time for advice before booking.
What happens when you click 'Book and pay'?
When online payment is active for a treatment, the button takes you to a secure payment page. You enter your payment details there and then receive a confirmation.
When online payment is not yet active, the button opens WhatsApp with a message already drafted, mentioning the chosen treatment. All you need to do is send it, adding your availability.
Is online payment secure?
Online payment is set up through Stripe, a well-established payment platform. Your card details are entered directly on Stripe's interface: they never pass through the Senfy Touch website and are not kept by the practitioner.
The site's privacy policy explains how payment-related data is handled.
How is the appointment date set?
After you book, Senfy Touch contacts you to agree on a date and time, or to confirm the ones you have suggested. You can also share your availability in your first message to save time.
Appointment times are shared when you get in touch.
Can you cancel or reschedule after paying?
Cancellation, rescheduling and refund terms are detailed in the website's terms and conditions of sale.
If something comes up, let Senfy Touch know as early as possible via WhatsApp or by phone, so a solution can be found.
Can you book without paying online?
Yes. You can always book via WhatsApp, by phone, or through the contact form. Payment arrangements will then be confirmed with you when your appointment is set.
Online payment is a convenient option, not a requirement for getting in touch.
What should you do if something goes wrong while booking?
If a step doesn't work, if you haven't received a confirmation, or if you have any doubt, the simplest thing is to write directly on WhatsApp or call 06 71 31 61 38.
You will receive a personal reply and your appointment can be confirmed quickly.
Frequently asked questions
Which payment methods are accepted?
Online payment will go through Stripe; other payment methods are to be confirmed.
Do you receive a confirmation?
Yes, a confirmation is sent after booking, and Senfy Touch will follow up with you to set the time slot.
Where can you find the cancellation terms?
In the terms and conditions of sale, accessible at the bottom of every page on the site.
Senfy Touch
Practitioner of non-therapeutic wellness massages in Paris.
This advice is given for information only and does not replace medical advice.
